About Converge

Our Story

Converge was built by Elavon to give businesses an all-in-one payment platform that goes far beyond a traditional payment gateway. From the start, the vision was clear: a single, browser-based solution for accepting payments in-store, online, by phone, and via recurring billing — with no software to install and no dedicated hardware required.

Backed by Elavon's robust global processing infrastructure and the strength of US Bancorp, Converge handles every payment scenario: card-present, card-not-present, ACH, mobile, and B2B transactions. The platform is built on reliability, security, and simplicity.

Today, Converge serves hundreds of thousands of merchants across retail, restaurant, healthcare, hospitality, and professional services — helping every business manage their full payment cycle with speed, control, and confidence.

Our Mission

To give every business a single, secure payment platform that manages billing, sales tracking, and payment acceptance across every channel — in-store, online, mobile, and by phone.

Our Vision

To be the most trusted browser-based payment processing platform for businesses worldwide, enabling merchants to focus on growth rather than technology complexity.

Our Values

Security, Simplicity, and Merchant Success drive everything we build. Every feature — from tokenized storage to next-day funding — is designed to help merchants operate more efficiently and profitably.

Meet the Converge Team

Our team of payments specialists, engineers, and support professionals is dedicated to making payment acceptance simple, secure, and accessible for every merchant.

Sarah Mitchell

Chief Executive Officer

Sarah brings over 20 years of payments industry experience and leads Converge's product strategy. Under her leadership, the platform has expanded to serve hundreds of thousands of merchants across the US and globally.

Jennifer Rodriguez

Chief Financial Officer

Jennifer oversees Elavon's financial operations and partnership strategy. Her expertise ensures Converge is offered competitively through ISO agents and direct channels, with transparent pricing and predictable costs.

Michael Chen

Chief Technology Officer

Michael leads Converge's engineering team, specializing in the platform's tokenization architecture, REST API development, and the integrations ecosystem that lets merchants connect Converge to their existing tools.

Amanda Peterson

Director of Merchant Success

Amanda ensures every merchant gets up and running quickly and stays supported long-term. Her team handles onboarding, training, and the 24/7 Converge user support line.

David Thompson

Head of Security & Compliance

David oversees PCI-DSS certification, token vault validation, AVS/CVV controls, and 3-D Secure 2.0 implementation across all Converge environments — ensuring merchants maintain the highest standards of payment security.

Why Choose Converge

PCI-DSS Compliant

Validated token vault, AVS/CVV, velocity rules, and 3-D Secure 2.0 — full PCI compliance built in at no extra cost.

Any Device, Anywhere

Browser-based dashboard — process payments from any device, any location, without installing software.

Hundreds of Thousands of Merchants

Trusted by businesses across medical, retail, hospitality, and service industries around the world.

Elavon Powered

Built on one of the world's largest payment processing networks — backed by the stability of US Bancorp.